We will do our best to always provide you with “platinum customer service.” Please understand we are a small business and all apparel is made custom to the order. We are not able to accept returns or provide refunds unless an item is defective. We use highly-reputable companies (such as Port & Company Apparel) with great quality materials to ensure a good fit the first time.
For any concerns or questions regarding your order, please email us at contact@midwestpress.shop within 7 days of receiving your item. Be sure to include your order number and photos of the defect for quicker assistance. .